ＦＡＱFAQ

From Kyoto Station, get off at Marutamachi Station (Karasuma Line), and take the Exit 3. Our hotel is about a minute walk from there.

We do not have a parking area. Please make use of the nearby coin parking. Click here for peripheral information.

We accept storage of your luggage only before check-in.
Please do not hesitate to tell any of our staff if you wish to avail this service.
Also, please note that we cannot keep your luggage after check-out.

We do not have complementary meals,
but you can buy your own food within the city and eat it in your room.
You can also cook your own meals through the kitchenette,
or make use of the restaurant map at the front desk. Please do not hesitate to let us know if you need one.

Click here for peripheral information.

There is an elevator in the building, but there are stairs in the toilet and in the bathroom inside each room.

You can find a Family Mart (Karasuma Marutamachi Branch) about a minute on foot from the hotel, across from Karasuma-dori Street.

Payment is accepted only in Japanese yen or through credit card.
Please note that you cannot use anything other than electronic money or Japanese yen.
We accept: VISA, MasterCard

If the package is sent in the morning of the day of your stay, the package will be handed over at the front desk upon check-in.
Fragile items, valuables, perishables, and the like are not allowed.
Also, please note that we do not accept shipping from the hotel.

Please send it to the address below:
HOTEL KADO GOSHO-MINAMI KYOTO206 Okuracho, Karasuma-dori Takeyamachi Agaru, Nakagyo-ku, Kyoto-shi, 604-0861, Kyoto

Please note the following when sending a package:
1. Please include the name of the guest and the date of their stay in the name field
2. Please fill the address, name , and phone number in the client field.

Unfortunately, our hotel is completely non-smoking.
If you wish to smoke, please go to the nearby coffee shop.

There is no charge in using the kitchenette and laundry, which provided in each room.

Please note that we will charge a cancellation fee if you cancel a week or sooner before your stay. Cancellation fee shall apply as follows:

8 days prior to the date of stay -> 0% of the room rate
7 days or sooner prior to the date of stay -> 100% of the room rate

Notice to the Guests
Kyoto City Accommodation Tax will be collected from every guests checked-in after October 1st 2018 based on the Kyoto City Ordinance.
Please pay the following fee at the hotel.
Payment is accepted only by cash.

About Kyoto City Accommodation Tax

Room charge	Accommodation Tax
less than 20,000yen	¥200
20,000yen more less than 50,000yen	500yen
50,000yen more	1,000yen